How can we help?
Need help with your Golden Pass booking, arrival at SteamIt, or your reservation details? You can find the most common answers below or contact VCS directly.
At Mall of Cyprus
Drive directly to SteamIt Car Wash at Mall of Cyprus and identify yourself using your VCS booking details.
See arrival infoContact VCS
For booking support or anything that needs personal attention, message VCS on WhatsApp.
Email supportGolden Pass support
Where do I take my car?
Drive directly to SteamIt Car Wash at Mall of Cyprus. Your VCS booking is for this location only.
Do I need to wait in the normal queue?
VCS Golden Pass bookings receive priority service through the dedicated VCS priority queue at your booked time.
Where do I leave my keys?
Leave your keys directly with the SteamIt team when you hand over your vehicle.
How will I know when my car is ready?
You will be notified when your vehicle is ready for collection.
Where do I pay?
Payment is made directly to SteamIt.
Can I change or cancel my booking?
Contact VCS through WhatsApp as soon as possible and include your name, booking date and booking time so we can help with your reservation.
What if I am running late?
Message VCS as soon as you know you will be late so the booking can be managed appropriately.
Still need help?
Send us a WhatsApp message and include your name and booking details so we can help you faster.
Email VCS Support